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10/16/2007: "Outsourcing causes racist backlash"

In addition to having to work at night, call center workers must sometimes cope with abusive and racist remarks from overseas customers upset with jobs being shifted to India. In an infamous example two years ago, a Philadelphia-based radio show host pretending to order hair beads from an Indian call center operator berated her as a "dirty rat eater." While the abuse was for an on-air program, Indian call center workers say they've encountered similar sentiments from real customers.

[ Multiculturalism is just the land grab of the 21st century. No need to get mean about it. ]

http://www.time.com/time/business/article/0,8599,1671982,00.html?cnn=cheese_eaters